Frequently Asked Questions
What are your delivery times?
Exact timing is based on local Carriers.
All orders are shipped within 48 hours of the order being placed (for normal business operating hours only).
How much will shipping cost?
Average domestic shipping is $3 - $5. Exact shipping rates available at checkout.
Can you provide worldwide shipping?
We ship to 107 countries.
How can I cancel my order?
Contact us at email@example.com
Reach out prior to your order being shipped and we'll cancel and refund the order in full.
What if I receive the wrong product?
If we ship the wrong item, the correct item will be shipped at no expense to you.
Do you offer exchanges for faulty items?
Any defective items will be replaced at no cost if contacted within 30 days of recieving the item.
Exchanges are only available when purchased at retail price. Items marked as sale or an item that's part of a collaboration are final sale.
No exchanges or refunds available when puchased using Coinbase (cryptocurrency).
How do you determine sales tax?
Sales tax is a combined total of state, county, city, and district tax rates. These rates are based on either the shipment-origin address, or the ship-to address, as dictated by each state’s tax law. For your convenience, our system will calculate these amounts for you at checkout.
How do I return my product?
Returns can be sent to the following address:
P.O. Box 141014 Dallas, Texas 75214
How do I care for my product?
Following the instructions on the care labels is the best way to ensure that the appearance and fit of the garment will be maintained after repeated washing cycles.
Have any other questions or concerns?